2 Messages
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70 Points
Lost old account after completing registration with google.
Hello Everyone,
I was using the IMDB app in my phone for several years now. I believe the first time I registered I used the "register through FB", that now is not available anymore, but I was always logged in and I cumulated a lot of votes, created lists and watchlist... so I put a lot of time on this account.
Yesterday I wanted to modify something on my setting but, although logged in, the app asked me to re-insert the login data to access the private area of my profile. Since Fb was not allowed anymore I proceeded with Google, only to discover at the end of the process that I basically created a new account.
All that I did in the past, was gone. That horrible feeling.
I want to know if there's possibility to merge the profile or to recover the old one. I remember partially my username (it was a mix of characters and random numbers). It was connected to Fb so no email was associated with it.
I hope that someone can help me with that
Thank you for taking the time to read this
Jon
Employee
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1.1K Messages
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11.2K Points
1 year ago
Hello @Malestratz,
Our customer service team has reached out to you directly for assistance with your account.
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