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70 Points

Sunday, July 16th, 2023 6:13 PM

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I got only the username, how to recover a account?

Hi guys i can't login to my 16 years running imdb-account.  i'm pretty certain it used to be connected with my facebook account. not 100% certain though.  apparentely connecting with facebook is not possible anylonger since last year,  and one is supposed to use password reset.   long story short, i doesn't work. i've tried several email addresses, the one i thought it was, it's saying it doesn't have such user, 2 others have randomly by me created imdb accounts associated with it. so, all i got is the username that is shown on reviews.  any idea how i can figure out the email with this information? Is there any email support by imdb?  i'd appreciate if someone could help, there's a lot of history in this account :-(

8.7K Messages

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177.7K Points

2 years ago

@beatroot 😀 Joined : July 16th, 2023 What is your User name and Link ?? https://help.imdb.com/contact   email support-imdb@imdb.com @Michelle, Employee Friday, September 23rd, 2022 Removal of IMDb Account "Sign in with Facebook" Effective October 06, 2022,  you will no longer be able to use "Sign in with Facebook" https://community-imdb.sprinklr.com/conversations/imdbcom/removal-of-imdb-account-sign-in-with-facebook/632e1626c307775b6380b408 .

(edited)

Employee

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892 Messages

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9.6K Points

2 years ago

Hello hello!   Our staff has a specific process for cases like this, please contact us here mentioning your User ID and we will help you to recover your account. :D