Thanks everyone for the problem reports. The team are aware of the various issues affecting lists, the website, and apps. We are actively working on the problem now as noted earlier in this thread. Thanks again for your patience in the meantime.
As you will hopefully have noticed, we resolved the issues not long after our final update yesterday. Thanks again for all of the problem reports and sorry for the inconvenience.
I suddenly can't access My Lists. When I click on My Lists, I get an error message "Something went wrong" with a famous movie quote. This happens even though I'm signed in!
Note: This comment was created from a merged conversation
originally titled My ListsI
If I go to the www.imdb.com home page, I can search for titles, but if I click on the link for a matching title, my browser hangs and eventually times out. This happens even if I type in an explicit URL such as https://www.imdb.com/title/tt0083420 My browser (Firefox) displays a status of "waiting for unagi.amazon.com".
I can navigate to people pages fine; it's only titles that don't work.
I have reproduced this on two different computers (one Win 10, one Android) using both Firefox and Dolphin browsers, and using two different internet connections (my home VDSL network and my Adroid phone's mobile internet via Vodafone).
Update: after about 2 minutes I sometimes get the title page that I have selected or sometimes get an Error 500 page. Looks as if you are having problems at the moment. Good luck in fixing them!
I can't access any of the 59 user lists that I created. I keep getting an error message. When I click on my recent activity, the lists are there. When I Google the titles of my most popular lists, they also appear in the search results. However, when I click on the link, I again get an error message. Can you help?
IMDb stops working, no screen is loading other than Home Screen. Tried uninstalling and installing again. Sad to see the product dying this way. May be communicate the users upfront about the inconvenience.
I'm relieved that this is not just my own issue. I've had something similar happen that may or may not be related.
I add notes and links to films on my watchlist. A few days ago, the links and notes didn't disappear, but they became hidden, along with the film description and cast. Only however, on a Win11 laptop. They still show up as they always have on a Win10 laptop.
The top image is on a Win10 laptop, displaying as it should. The bottom image is from a Win11 laptop.
Any ideas why this is happening?
Edit/Update: I've noticed that when I first load the Watchlist, the description, links, etc., appear for less than a second, then become hidden. I've turned off everything that might be blocking elements on the page, but the problem persists.
@benhere This is unrelated to yesterday's outage. At the request of other customers, we made the list views "sticky" so once you switch to another view, all lists will be displayed with that same view going forward. It therefore looks like you viewed one of your lists in "compact" mode and so that is now your default when you really wanted the "detailed" view.
To reset this, simply click the the detailed view icon at the top of any of your lists, as highlighted in red here:
Wow. Just that simple. Thanks so much Col. And thanks for this site. As a classic film fanatic, it continues to be a treasure. 14,272 films rated. So far.
Official Solution
Col_Needham
Employee
•
7.2K Messages
•
177.7K Points
2 months ago
Thanks everyone for the problem reports. The team are aware of the various issues affecting lists, the website, and apps. We are actively working on the problem now as noted earlier in this thread. Thanks again for your patience in the meantime.
0
0
Official Solution
Col_Needham
Employee
•
7.2K Messages
•
177.7K Points
2 months ago
As you will hopefully have noticed, we resolved the issues not long after our final update yesterday. Thanks again for all of the problem reports and sorry for the inconvenience.
0
abbatazappa
8 Messages
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144 Points
2 months ago
Same issue here.
1
Col_Needham
Employee
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7.2K Messages
•
177.7K Points
2 months ago
Thanks for the problem report and sorry for the inconvenience. We are investigating the problem.
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Mx24
2 Messages
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74 Points
2 months ago
Yes I have same issue on app
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0
alex_hartsell
248 Messages
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4.7K Points
2 months ago
Me too, there is something wrong with my lists as well! I can't go to them for some reason! What is going on IMDb?!?
1
0
smokzey
8 Messages
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110 Points
2 months ago
Is there a server problem? I can see my lists if I'm on the activity page, but when I try to open one - I get an error :'(
If I try to open lists directly from dropdown menu, I also get an error
5
0
Mainestay22
6 Messages
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120 Points
2 months ago
I suddenly can't access My Lists. When I click on My Lists, I get an error message "Something went wrong" with a famous movie quote. This happens even though I'm signed in!
0
0
martin_695862
598 Messages
•
13.5K Points
2 months ago
If I go to the www.imdb.com home page, I can search for titles, but if I click on the link for a matching title, my browser hangs and eventually times out. This happens even if I type in an explicit URL such as https://www.imdb.com/title/tt0083420 My browser (Firefox) displays a status of "waiting for unagi.amazon.com".
I can navigate to people pages fine; it's only titles that don't work.
I have reproduced this on two different computers (one Win 10, one Android) using both Firefox and Dolphin browsers, and using two different internet connections (my home VDSL network and my Adroid phone's mobile internet via Vodafone).
Looks as if there's a problem...
1
0
margaret_jones_4zbtksadtjc4k
28 Messages
•
620 Points
2 months ago
I can't access any of the 59 user lists that I created. I keep getting an error message. When I click on my recent activity, the lists are there. When I Google the titles of my most popular lists, they also appear in the search results. However, when I click on the link, I again get an error message. Can you help?
1
dereslk
2 Messages
•
70 Points
2 months ago
IMDb stops working, no screen is loading other than Home Screen. Tried uninstalling and installing again. Sad to see the product dying this way. May be communicate the users upfront about the inconvenience.
1
0
benhere
3 Messages
•
84 Points
2 months ago
I'm relieved that this is not just my own issue. I've had something similar happen that may or may not be related.
I add notes and links to films on my watchlist. A few days ago, the links and notes didn't disappear, but they became hidden, along with the film description and cast. Only however, on a Win11 laptop. They still show up as they always have on a Win10 laptop.
The top image is on a Win10 laptop, displaying as it should. The bottom image is from a Win11 laptop.
Any ideas why this is happening?
Edit/Update: I've noticed that when I first load the Watchlist, the description, links, etc., appear for less than a second, then become hidden. I've turned off everything that might be blocking elements on the page, but the problem persists.
(edited)
2
0
Mx24
2 Messages
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74 Points
2 months ago
All working now
0
0