2 Messages

 • 

70 Points

Monday, December 19th, 2022

Closed

Facebook log-in problem

Hello,

I tried to log-in yesterday and was prompted with an error message stating that Facebook log-in is no longer available. I've been a member on the site for over ten years and rated over a thousand movies since. For all that time I've logged in using my Facebook account.

I was informed to create a new password using the e-mail associated with my Facebook account, and I tried doing so but I received an error message essentially stating that my e-mail message wasn't a part of imdb's system. That's odd considering that I know very well what e-mail is associated with my Facebook account. However, it seems like an e-mail I used on Facebook roughly ten years ago is still connected to imdb, even though I've been using a different e-mail for my Facebook account for almost a decade. Understandably my old e-mail has been deleted. Also note that I've never used an e-mail to log into my IMDB account, only the facebook connection.

Is there really no way for me to retrieve my account? The problem here seems to be that IMDB does not have an updated registry of Facebook associated e-mails. If a user created an account using Facebook, only the e-mail associated with the Facebook account at the date of imdb account creation can be used to now retrieve the account, even though the user may have changed his Facebook e-mail years ago.

This conversation has been merged. Please refer the main conversation:

Removal of IMDb Account “Sign in with Facebook”

Oldest First
Selected Oldest First
No Responses!