R

21 Messages

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360 Points

Tuesday, February 22nd, 2022 6:25 PM

Solved

Why hasn't my approved external review posted yet?

I am so frustrated.  I have two reviews that were approved - both on Feb. 11 - 220211-185425-343000 and this one 220211-185250-783000 - but neither has posted yet online.  In the FAQs it says to resubmit if it's been longer than 7 days which I did and then they were declined as duplicates. It goes round and round. I just don't understand what has happened.  I have never had my reviews take this long to post.  Can anyone help?

Employee

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5.3K Messages

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55.5K Points

3 years ago

Hi Rosyfreddy-

You may see the answer to this issue on this thread.

Cheers!

21 Messages

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360 Points

3 years ago

Thanks for your help, Bethanny.  I really didn't know how to correct it because I have not had this happen before - where my review appeared episode by episode instead of on the regular list of external reviews but so far one of them has appeared so fingers crossed for the other one!

21 Messages

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360 Points

3 years ago

Yay!  It's all good now.  Not sure what I did wrong initially but both reviews have appeared!  Thanks so much!