bayou_bennett's profile

10 Messages

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660 Points

Thu, Oct 4, 2018 11:55 PM

Someone deleted my imdbpro account. How do I get all the date recovered ?

I have had a IMDB Pro account for years! I am not able to find my account. It looks like someone deleted it. How is this even possible? How can I recover all my years of credits working on films? Bio? Photos? PLEASE HELP! 

Responses

Champion

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3.4K Messages

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138.9K Points

3 y ago

Bayou Bennett,

Is this in reference to a name page with your filmography, being unable to login to an IMDbPro account, or both?

For any log-in issues, please read the page link below.

IMDb Help Center:
IMDb login/registration issues

I hope this helps. Please write back if you have any more questions. 

I've also posted the URL of the deleted name page so an IMDb representative can review it. Please wait for an IMDb official to respond. 

https://www.imdb.com/name/nm3133839/

10 Messages

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660 Points

3 y ago

Hi, No it has nothing to do with login. My account is fully gone from IMDB data base. When you search for my name my profile does not come up anyomore. When I sign into my account. All my info. is blank including my bio etc. 

My imdb account was bayoubennett . Its fully missing now. Please help. Than you,Bayou 

Champion

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829 Messages

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46.2K Points

3 y ago

Hi, Bayou:

This is a strange situation... Here's a version of your former name page as of 15 Feb 2017:


I've taken a look at a random title (L.A. Aboriginal) and your name is clearly listed in the on-screen credits:



I don't know why a legit page with legit credits has been removed... Don't worry, I'm sure an staffer will shed some light on this matter and fix it soon.

Cheers!

Employee

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10.5K Messages

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241.5K Points

3 y ago

Hi Bayou,
Thanks for reaching out.  Can you confirm if all the previous credits listed on your page solely belonged to you as an individual, "Bayou Bennett"?

Employee

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1.2K Messages

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36.3K Points

3 y ago

Hi Bayou,

I'm sorry for any inconvenience this caused and appreciate your patience while we looked into it for you.

The page has been investigated on your behalf, as a result I've returned it to the database now - please allow some time for all the information to re-appear. 

Please don't hesitate to let us know if you have any further problems.

Have a great day.

Joel