My credits are getting declined continually

@Fran I am having the same issue with my credits getting declined continually, and I am submitting a paystub verification. I have filmed multiple epsiodes of this particular series (still filming), but I have no clue as to why I'm being denied when past credits have been submitted in the same way. Please help.

The latest submission was: #240502-023523-921000

Thanks!

This post was created from this reply on different post

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J

jbeharry77

5 Messages

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120 Points

6 months ago

Hello,

I have submitted numerous credits in the past, with paystuf verification...no issues. For some reason, I'm doing the same thing now for a series that is currently being filmed, and it keeps getting declined, and I have no idea why. The 'decline' messages don't specify what rule(s) are being broken, and simply refers me to the entire tutorial on the "how-to", without pointing me to the specific issue. Can someone please assist. I have multiple to submit, but have now resorted to simply posting one to see if I can just get one to go through...but still no luck. What is happening?

The latest declined submission # is: 240502-023523-921000

Thanks!

Note: This comment was created from a merged conversation originally titled Credit Continutally Declined...

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Bethanny

Employee

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5.4K Messages

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57.3K Points

6 months ago

Hi @jbeharry77 -

Credits need to be added to the specific episodes you worked in, follow our help guides for more.

Cheers!

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J

jbeharry77

5 Messages

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120 Points

@Bethanny Unfortunately, there are no specific episode details that I can find. Season 2 of this series is currently being filmed, so it appears tht IMDb doesn't currently have Season 2 Episodes listed. Can IMDb add the Season 2 of this show (Episdoes 2.01 to 2.09) so that I can do this? If not, then I would imagine that there is no current way for me to add my credits to specific episodes, and that is why my submissions are being rejected. I can understand if it's simply a situation that I have to wait out until Season 2 is added.

(edited)

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6 months ago

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Bethanny

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5.4K Messages

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57.3K Points

@jbeharry77 Hi! Feel free to add missing episodes through our online form following our help guides.

Cheers!

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6 months ago

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J

jbeharry77

5 Messages

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120 Points

Ah...I didn't know I could do that. I do not, however, have the epsiode titles, so probably best for me to wait until someone from the production side handles that first, then I can come back and look to add the credits once they have those completed.

Much appreciated!

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6 months ago

jbeharry77

My credits are getting declined continually

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