A

6 Messages

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170 Points

Sun, Jul 24, 2022 8:37 PM

Solved

IMDB review contribution link defective / loops

Today I posted a review of the TV series "Ozark".  I got an email receipt immediately with:

Contribution Confirmation:   #220724-200935-581804

View Status of Confirmation:

https://r.imdb.com/gp/r.html?C=18L9A10UG6B8Y&K=1DPC00ZW9DPRQ&M=urn:rtn:msg:20220724201233a6d1a03a835d4a45bcb956e2cbd0p0na&R=17A25OOCZYKCQ&T=C&U=https%3A%2F%2Fcontribute.imdb.com%2Fcontribution%2F220724-200935-581804%3Fref_%3Dpe_3181150_242625130&H=D0PX6WIYLNGYNGYV8XTLSNRFZNAA&ref_=pe_3181150_242625130

which takes me to

https://contribute.imdb.com/welcome?returnTo=/contribution/220724-200935-581804

which is the Col Needham welcome screen for contributions.

The yellow "Go to your contribution" button at the lower left of that screen has this link:

https://contribute.imdb.com/contribution/220724-200935-581804

But clicking on that button just brings up this welcome screen again.  I can never get to the actual Contribution status screen.

I've tried this Welcome screen yellow button / link in multiple browsers and in private / incognito mode with no blocking and all cookies allowed.  Same result:  it gets instantly routed back to the Welcome screen.

Accepted Solution

Employee

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14.4K Messages

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281K Points

1分前

Hi ArdenDean & All -

I'm following up here to confirm that the looping issue should now be resolved.  Thanks again for all your reports!

Champion

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4.5K Messages

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113.3K Points

2分前

Can you find it on this report?

https://contribute.imdb.com/contributions/history

6 Messages

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170 Points

2分前

I never found this Beta screen.  Yes, it shows that I have a contribution of some sort to Ozark that was "Approved".  Though if I click on Details, I just get into the Needham welcome screen loop.

If in IMDb I go to my Account Settings | View Contributions / Update History it says "No previous updates found".  If on that screen I "Load" reference #220724-200935-581804 I go to a Conditions of Use screen where I checkmark the box but the "Continue" button does nothing.

So having the link you provided is useful, thanks, but I still think the mechanics are a little broken.  Maybe they're just being worked on... but I was surprised to see no other reports of it here on the forum.

Champion

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4.5K Messages

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113.3K Points

@ArdenDean​ 

I just want to confirm that you actually went to the page I linked above,

https://contribute.imdb.com/contributions/history

because it's different than this page, which is the page they provide on contribution confirmation emails:

https://contribute.imdb.com/updates/history

6 Messages

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170 Points

Yes, I went to 

https://contribute.imdb.com/contributions/history

which I had never found before; as apparently it isn't yet linked anywhere.  It shows my review contribution but as noted the "Details" link on it is not yet working properly.

The page

https://contribute.imdb.com/updates/history

is all that I had earlier - from the conf email or via  my Account Settings | View Contributions / Update History .  It doesn't show my review.  That's why I had to raise the question here in the Community.

(edited)

5 Messages

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102 Points

2分前

I have uploaded various production images / posters for a TV series all similar in content and style. As only some are showing up I have used track contribution from the IMDB confirmation email to check status. After the welcome page from Col Needham, when I click the Go To Your Contribution button, the page just refreshes back to Col Needham.

I have no way of finding out if the images I am uploading are being blocked and if so why as I can''t track them. Text data submissions are being accepted (but slowly) .

I have over 60 episodes of a series to enter and this image issue is causing problems as I can't have proper primary images for the series thumbnail and episode thumbnails.

Images I am uploading are promo art used for the shows and hi-resolution screen grabs from the episodes, all that I own copyright for.

Note: This comment was created from a merged conversation originally titled Track contribution not working

Employee

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14.4K Messages

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281K Points

2分前

Hi ArdenDean -

I can confirm that your User Review for "Ozark" was approved and is now live on the site.

Regarding the issue at hand, User review Contributions can only be shown and tracked within the Beta Contribution Page, they will not be shown in the regular Contribution page.

Concerning the issue you reported when clicking on the yellow "Go to your contributions" button, unfortunately, I was unable to replicate the looping you experienced.  If you are still encountering this looping, can you try clearing your site cookies and trying again?  If the problem continues can you test in a different browser and let us know if the issue continues?

6 Messages

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170 Points

2分前

I still have this problem with the "Your Contribution History (Beta) page:  Everything seems fine on this page i.e. the Ozark thumbnail appears, as does the date, confirmation number #220724-200935-581804, and the Approved checkmark.

However, at the lower left is a link for "Your Contribution Details".  The link contents are "https://contribute.imdb.com/contribution/220724-200935-581804".  This link does not take me to my contribution but to the  Needham "Welcome" screen at:  

https://contribute.imdb.com/welcome?returnTo=/contribution/220724-200935-581804

And the yellow button on that Welcome screen "Go To Your Contribution" has the same link contents: 

"https://contribute.imdb.com/contribution/220724-200935-581804"

so it just returns to this same Welcome page.

Overall for me:  the link "Your Contribution Details" on the beta page leads to the old system, which no longer works.

I have tried this on two different computers (though on the same home LAN) in Chrome, MS Edge, and a new installation of Firefox.  Cleared cache and cookies.

I'd be amazed that others can't replicate it, except for that being typical of my computer issues.

5 Messages

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102 Points

2分前

I am unable to view the status of a contribution. When I follow the email link from IMDB I get a welcome page from Hal Needham. There is a "Go To Your Contribution" link at the bottom of the page. When you click this link the Welcome page just refreshes and so stuck in a loop.

I have tried this on a Mac using Safari, Chrome and FireFox (latest Mac OS) while signed into IMDB on all three. Have logged in with an iPhone (Latest IOS) again logged in as me, same issue. Have also tried on a ChromeBook and an Android tablet (Latest Chrome OS and Android OS) with the same issue.  I have also changed network from my cable ISP to 4G, same issue.

Any ideas as I can't see the status of any contributions. 

Note: This comment was created from a merged conversation originally titled Status of contribution not working

6.1K Messages

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153.1K Points

SimonA 😀
Joined Thu, Jul 28, 2022

Look here ?? 🙄

https://www.imdb.com/registration/accountsettings

Your Update History: 18-digit ID
https://contribute.imdb.com/updates/history

Your Contribution History: 18-digit ID
https://contribute.imdb.com/contributions/history

- - -

https://contribute.imdb.com/

Welcome to IMDb Contributor, ...
Col Needham

Send feedback 
Click here to go to the official IMDb Content Support Community   
Powered by GetSatisfaction
https://getsatisfaction.com/imdb/categories/imdb_imdb_contentdata_issues

goes to
https://community-imdb.sprinklr.com/topics/data-issues-policy-discussions/5f4951c662e5fc53cfeb9557

.

5 Messages

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102 Points

@ACT_1​ Thanks but the update history link has the same issue, of when you click on one of the yellow links on the Your Update History page it goes back to our friend Hal again and you are stuck in a loop. The contribution History page does at least give me a status of pending submissions so that is useful. 

Another user also updating the same pages I am (another member of the TV show crew) is managing to get through to the proper links via the email confirmation sent to him by IMDB. Could this be an issue with corrupt account settings which is why some people are stuck in the "Hal Loop" and others not?

6.1K Messages

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153.1K Points

@SimonA​ 😀

Note: This comment was created from a merged conversation originally titled Status of contribution not working

? ?

I do not see
yellow links on the Your Update History page..

I do see...

Submitted Updates
Reference Date/Time Summary
220721-_______-________  2022-07-21  Title (????) Trivia -  1 item added
Track Contribution
TRIVIA ADDITION
trivia text here

.

(edited)

6 Messages

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170 Points

2分前

Per my original report above, on 24 July I posted a review of the TV series "Ozark".  I got an email receipt showing Contribution Confirmation: #220724-200935-581804

Later, then and today, after I login to IMDb...

CASE 1:  If I go to
https://contribute.imdb.com/updates/history
it takes me to the IMDb Contributor / Update History / Load Previous Update screen.  That has a banner "Do you want to help IMDb...".  Beneath that is small black text saying "No previous update found".  There is a "Reference" box in which I can enter my contribution #220724-200935-581804. When I do so, and press Continue, it goes to a minimal screen with an unlabeled checkbox, a Conditions of Use reminder, and another Continue button.  When I click the latter, the screen just returns to itself ie. nothing happens.

CASE 2:  If I go to

https://contribute.imdb.com/contributions/history
it takes me to the "Your Contribution History (Beta)" screen which confirms that my Contribution #220724-200935-581804 exists and was approved.  HOWEVER the green "View Contributions Details" link at the lower left takes me to
https://contribute.imdb.com/welcome?returnTo=/contribution/220724-200935-581804
which is the Col Needham Welcome screen.  The only control there is a yellow button at lower left labeled "Go To Your Contributions".  The link associated with that button is
https://contribute.imdb.com/contribution/220724-200935-581804
but if I click the button it simply returns to this Welcome screen ie. nothing happens.

This is the same problem that SimonA is reporting.

(edited)

Employee

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14.4K Messages

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281K Points

2分前

Hi @ArdenDean & @SimonA -

Thanks for posting all the relevant information regarding the steps you are taking.  I have filed a ticket for our tech team to investigate, as soon as I have an update I will relay the information here.

Cheers!

3 Messages

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80 Points

2分前

I contributed a (quite literal) answer to the question "Why was Jillian Guiler the only one to be afraid of the aliens?" at 'Close Encounters of the Third Kind (1977)' (Contribution #220801-134934-628604).  I received an email from IMDB.  In it is a link 'View the status of your contribution'.  I click it and am sent to a web page featuring the lovely and talented Col Needham.  Upon that page is a link 'Go To Your Contribution'.  Clicking that only leads me back to the web page featuring the lovely and talented Col Needham.  Is this a bug?  Or do all roads in fact lead... to the lovely and talented Col Needham?

Note: This comment was created from a merged conversation originally titled All roads lead to Col Needham

6.1K Messages

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153.1K Points

TJOnline

Joined Sun, Aug 7, 2022

- - -

  

Try ...

Your Update History: 
https://contribute.imdb.com/updates/history

18-digit ID

Your Contribution History: 
https://contribute.imdb.com/contributions/history

18-digit ID

.

4 Messages

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90 Points

I saw Mr. Needham this week more than my family. Soon I'll start to call him dad (and he can't blame me for that)

3 Messages

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80 Points

@teloj​ So, all roads do in fact lead to Col Needham?

6 Messages

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170 Points

1分前

It works properly for me now.  Thanks.