I think my updates are being deleted/removed

I have been updating the company credits for movies with Motion Picture Association (MPA) credits and then coming back to them later and finding those credits removed. The frustration of having to put those credits again, and to possibly have to do this again in the future, is a terrible feeling. And I can't think of a solution for this problem either.

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Maya

Employee

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1.6K Messages

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17.7K Points

8 days ago

Hi frozen13-

In order for our staff to further investigate, can you post some examples of your 18-digit submission reference numbers for these company credits contributions?

Cheers!

2

F

frozen13

2 Messages

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80 Points

Some of my 18-digit submission reference numbers for these company credits contributions are: #241130-072124-866000, #241201-025003-557000 and #241201-025449-714000.

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8 days ago

0

Michelle

Employee

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17.5K Messages

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313.9K Points

Hi @frozen13 -

I can see that the company credits are adding to the Motion Picture Association (MPA) with certificate numbers have been removed because this data instead belongs under the 'Certificate section' on the title page, as opposed to being listed as a credit.

For more information about listing MPA certificates, I encourage you to review the bottom of our Help Guide (listed under 'USA (MPA - formerly MPAA)').

I hope this helps!

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7 days ago

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frozen13

I think my updates are being deleted/removed

Maya

frozen13

Michelle

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