I am Scott Wannberg's Estate, Why can't I upload images?

I am Scott Wannberg's estate. There were images up here that I loaded onto Scott's page years ago and now they are gone. Where are they? Why were they removed? How do I reload these images?

I have an IMDB pro account, so shouldn't I be able to do this?

Thank you,

S.A. Griffin

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Jolene

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359 Messages

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3.6K Points

2 days ago

Hello Carmabum,Thank you for your message.

I've reviewed the name page for Scott Wannberg (https://pro.imdb.com/name/nm1706774/) and I see it used to be claimed by an IMDbPro account, however the membership on that account was cancelled.When an IMDbPro Premium Subscription ends, content such as Images, Demo reels, Known for credits customizations, and Primary professions customizations will no longer display.

If you wish to upload photos to that name page, you'll need to claim Scott Wannberg's name page, as you can upload photos only to the name page you are claiming at the moment.If you need help unclaiming your current name page to claim a new one or, creating a new IMDbPro account, you can contact us here.

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Carmabum

10 Messages

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232 Points

Thanks for responding Jolene.

Yes, after Scott passed away in 2011, I was the person who used to own that account for years, but having to pay for my account as a professional actor, which I still am, and Scott's as well, was costing me way too much money. I had no idea that you had to literally pay to have images uploaded to an account. That doesn't seem to make a whole lot of sense to me. So if I pass away, or stop paying for my pro account, the same thing happens to my page, everything disappears?

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2 days ago

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Jon

Employee

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1.6K Messages

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16K Points

Hello @Carmabum,

I'm sorry for any inconvenience you've had with your images.

In response to your question, yes, you need to have an active IMDbPro Premium membership in order to upload and keep your images displayed on IMDb. Why? Because uploading images, videos, and more information to your page is a benefit that only IMDbPro Premium subscribers have.

What happens when I cancel or downgrade my IMDbPro membership? Please visit our help page: https://help.imdb.com/article/imdbpro/your-account/what-happens-when-i-cancel-or-downgrade-my-imdbpro-membership/G44C4UXLCMW5CPEZ?ref_=helpsrall#
Which IMDbPro Subscription is right for me? Please visit our help page: https://help.imdb.com/article/imdbpro/membership-benefits/which-imdbpro-subscription-is-right-for-me/GH39495X7KWY4PMP?ref_=helpsect_pro_2_1#

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2 days ago

Carmabum

I am Scott Wannberg's Estate, Why can't I upload images?

Jolene

Carmabum

Jon

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