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120 Points

Tuesday, February 28th, 2023 3:52 PM

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contribution stuck

Hello,

several of my contributions stuck for ages. What is the usual process time? Can someone please check.

230218-035506-941000      2023-02-18

190310-182139-196000        2019-03-10

190310-181714-418000         2019-03-10

160114-212859-824000        2016-01-14

061220-154711-964000        2006-12-20

Champion

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2 years ago

Selecet: According to the Processing Times page (https://contribute.imdb.com/times), all items submitted before Feb. 22, 2023 in all categories should have been processed by now. If those contributions have not been accepted, they have been rejected -- they wouldn't still be pending. 

For your 2023-02-18 and your 2019-03-10 contributions, you should probably be able to look in your Contribution History (https://contribute.imdb.com/updates/history/) and click "Track Contribution" and see if the IMDb staff had any comment on why those contributions were not accepted.

For the older contributions, the "Track Contribution" function did not exist at that time. If those contributions would still be valid, you can try re-submitting them. 

If an explanation/evidence would be helpful for any of these contributions, I recommend rewriting your explanation and including more evidence to support it.

Good luck!

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@gromit82​ 

Thanks for the tips, but all submissions seem to be pending with no explanation or rejection. Everything is marked green. On the top of the page it says "Please remember updates normally take around 1-7 days to appear online."

So how can I find someone from Imdb to look into it. Everything is there with supporting links and so on.

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@selecetdcuts​ What I'm referring to is the "Track Contribution" function. 

I have an arrow next to the Track Contribution button in this example. If you see your contributions with a green background, you may be clicking on the submission number rather than the Track Contribution button. Click the Track Contribution button, if if is available, and see what comes up.
There are a few kinds of data submissions for which Track Contribution is not available. I don't think it's available for award win/nominations or title corrections, for example. If that's what you're dealing with, you may have to wait for an IMDb staffer to see this thread.

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120 Points

@gromit82​ 

Sorry you are right. The track contribution button is missing on all the submissions which are not yet processed. One is indeed an award win submission. Two are external reviews. One is a name correction. One is a new film I would like to add to imdb.

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120 Points

@gromit82​ Do you know how can I bring my submissions to attention so Imdb staff looks into it?

Employee

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2 years ago

Hi selecetdcuts-

Thank you for posting these submission reference numbers! I have checked them all and these were all approved.

For example, for this one (160114-212859-824000), your external reviews are there on the site for the film Easy Love (2019) through the 'External Reviews' section. For this other one also (230301-034147-996000), your most recent title addition, it has been approved and it is live on the site already Der blecherne Lemming (2006). Then we also have (160114-212859-824000), which here is the page Leonhard Lierzer.

As per the first submission, however, (230218-035506-941000) for this award, this one I can see that it was declined as our editors were unable to verify the information. In this case, I encourage you to re-submit it with supportive evidence links so that our editors can take another look. 

Let us know if you have any further questions/issues!
Cheers! 

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120 Points

@Maya​ 

Thank you I updated Der blecherne Lemming (2006) yesterday and it got through. I just added supporting evidence to the award submission. 

For me its unclear that the submission was declined. I can't see any indication from the editors that something was missing here.

Employee

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Hi @selecetdcuts​ -

Concerning your submission #230218-035506-941000, I can see that it was declined because our editors were unable to verify the information, as you resubmitted with evidence that was enough to be easily verified and approved.

I hope this helps!

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120 Points

@Michelle@Maya

Thank you for your help.