Actors' roles not showing up in chronological order anymore

Jason: Does the film have its film festival release dates listed in its Release Date section already? Have you submitted a Production/Development Status of "Released" yet? If not, please make sure to do so.

Otherwise, please provide a link to the film's page so we can see if there might be any other problems that are causing the film to be listed as "upcoming" instead of "previous".

@gromit82  Hello my title has the same issue. I added released and 2003 date but it is listed as "upcoming". Can you help? Here is the link:

https://www.imdb.com/title/tt28319988/?ref_=nm_flmg_unrel_1_prd

Inspired: When did you submit the "released" designation and 2003 release date? It may take a few days for the film to be moved from the "upcoming" section to "previous".

https://www.imdb.com/title/tt28319988/releaseinfo/

If it has been, say, one week since you submitted the "released" designation and 2003 release date, I recommend starting a new thread about this, as the IMDb staff might not notice your request in this thread.

I just added the title today. I'll wait a few days and then check. Thank you for your reply

Submitting "Released" production status for the episode also seems to work, based on another case.

@adrianm2000​ Yeah, there seems to be a recent change in how these are placed. Previously if the series is released, episodes with no known dates would still be placed in "previous" section, now any episode without a date makes it jump to the upcoming section. There is a new thread every few days about this here recently.

@StopYouDogs Thanks for the problem report and sorry for the inconvenience.  The problem is on our side and not with the data itself. We have added your case to an on-going ticket covering this (ticket reference #P89621395). 

@Col_Needham​

@StopYouDogs  It turns out that this was a timing issue in that the updates of the release dates did not propagate across all of IMDb’s systems quickly enough.  The page and the episodes are now all back in-sync. 

We are following up with the appropriate team to address the underlying timing issue. 

@Col_Needham​ hey! I came across this thread because two of my titles are doing the same thing. They are released with release dates, but they are showing up under "upcoming" instead of "previous." Thanks in advance for your help!

@NicoleTownsend​ Sorry about that — assuming this is you @ https://www.imdb.com/name/nm9730953/ and the two titles are Completeness and Coney Island Baby then these look like timing issues. One aspect of this issue is that it can now (temporarily) take all of the elements extra time to catch-up with release date and production status changes.   It should resolve itself within the next 24-48 hours. 

@drewmaru​ Sorry about this; it is the same problem as also reported on this thread and the team is looking at a fix. 

Oh, thanks! Any idea on how long that might take? Also, did I do everything right on my end? I went in and listed the years they released. One of them already had a date listed (probably from when I made the episode article), but I don't know how to edit that, since it is not the same as the "Release Date" section.

@drewmaru​ Your case is fixed now, even though the general problem remains. Thanks again for the problem report as it has been helpful in making progress. 

@danielr_02​ Please provide a link to an example name page where the credits are listed incorrectly.  There’s a good chance this is all down to the same 24-48 delay bug which is affecting certain titles as referenced above.  In theory it should take care of itself in that time period, but having a specific example will help. 

@Col_Needham​ Thank you! Just checked now and the issue has been resolved.

@sandronaglia​ Please see above. The problem is that it can now (temporarily) take extra time for page elements to catch-up with release date and production status changes.   It should resolve itself within the next 24-48 hours. 

Thanks for your clarification!

@Col_Needham​ Hi! After a week, the title still results as “upcoming” on my page (while as “Previous” in all other cast & crew’s credits pages). Best regards

@sandronaglia​ Thanks for the update and sorry this is not yet fixed.  We have flagged this example for the software team as it should have caught-up several days ago. 

@Col_Needham​ Thanks!

Hi @xclamation_point​ -

I have now fixed the issue on your page.  "Planet A" is now displaying correctly under the "Previous" drop-down. 

@Michelle​ Thank you!

@tom_wake​ This is a timing issue which the team is continuing to investigate. If the release date has only just been added it can (temporarily) take 24-48 hours for the title to appear in the correct section, sorry.