3 Messages

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90 Points

Saturday, August 7th, 2021 6:46 PM

Closed

Solved

Why is the search bar so slow at responding to the keyboard

Ever since the user interface upgrade the search bar is painfully slow at keyboard input.  I use Windows 10 and every PC I own has the same issue.  

Employee

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7.6K Messages

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183.4K Points

4 years ago

@gquiring  Thanks for the feedback.  The search bar runs on separate technology from the new pages (home / title / etc)  so any change in search should be unrelated to the user interface updates.  However, we have made some updates to the suggestion search which mean it now includes a larger set of titles, and it is also better at handling a wider range of spelling errors.  Our testing did not show any degradation in search performance though so we are not sure what is happening here.  Please see https://help.imdb.com/article/imdb/general-information/why-is-imdb-displaying-differently-on-my-browser/GF2ZAR69V859XLHF?ref_=helpart_nav_21# particularly the point on ad blockers and other plugins.   If there are still problems, please can you let us know (a) in which country you are located (b) which browsers have the problem and (c) is the issue only confined to the new title pages, or for example, are you seeing it on name pages too? Thanks. 

3 Messages

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90 Points

@Col_Needham  You misunderstood my issue.  It is not the actual search, it's the entering of the search criteria via the keyboard.  When I press any letter on the keyboard it does not respond.  I don't see what I am typing for at least 10 seconds.  Then all of sudden most of the keys I typed will appear, it usually misses the first two characters though.  This started when the new interface was released. 

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@gquiring  Thanks, yes, we understood your description of the problem from your first post — this system is known as “suggestion search” — the advice on seeing what happens with a different browser or in a private / incognito window on your current browser applies.  If the delay is still the same, please provide the information we requested in (a) (b) (c) above, thanks.  The update to the search has nothing to do with the update to the UI — they are separate systems, but your answer to (c) above will help confirm that in case there’s a strange interaction which is only affecting your specific set-up. 

3 Messages

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90 Points

Problem solved it was my Adguard Adblocker which was installed on all of my PC's.  Once I disabled it for IMDB the keyboard responds very quickly in the search bar.   Thanks for the help Gary

11 Messages

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236 Points

4 years ago

I open the page and it takes a few seconds for my typing to even show up and the page is always spinning.  Note: This comment was created from a merged conversation originally titled Does anyone else find IMDb very slow loading lately? It never used to be.

11 Messages

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236 Points

@daniel_francis_gardecki No it hasn’t always been like this. I would say maybe the last month or so. Mind you, I lose all track of time It could be even longer

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@cynthias_3403163 / @daniel_francis_gardecki  Please see above, you likely have an ad blocker or other plugin which is interfering with the display of IMDb pages.  Please see https://help.imdb.com/article/imdb/general-information/why-is-imdb-displaying-differently-on-my-browser/GF2ZAR69V859XLHF and note the point on trying an incognito / private browsing tab and/or other browsers.  If there are still problems, please can you let us know (a) in which country you are located (b) which browsers / systems have the problem and (c) is the issue only confined to the new title pages or are you seeing it on other pages too, particularly name pages and the home page?