Z

1 Message

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70 Points

Friday, September 6th, 2024 12:22 AM

Closed

Solved

Website won’t load content in Safari for iPad

Website returns this message when selecting show:

“We are unable to load this content at this time. Please refresh the page or try again later.”

Employee

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7.2K Messages

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177.8K Points

13 days ago

@zeekmanzero Sorry to hear about the issues.  Since nobody else is reporting this, it is likely to be a local problem, so please follow the advice in https://help.imdb.com/article/imdb/common-issues/why-is-imdb-displaying-differently-on-my-browser/GF2ZAR69V859XLHF and let us know what happens. Please pay particular attention to the point on disabling ad blockers and other plugins. 

8 Messages

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82 Points

12 days ago

Getting a we are unable to load this content at this time. Please refresh the page or try again later

been getting this message since yesterday.

Note: This comment was created from a merged conversation originally titled imdb content issue message

8 Messages

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82 Points

12 days ago

The message does not show anymore but go only to a black blank screen when i am clicking on a title or performer name

I am able to get to the first page of a title or performer but when i click on to  get more information only a black blank screen appeared instead.

Note: This comment was created from a merged conversation originally titled response to Fran about message of content page not able to load

Employee

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17.2K Messages

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310.2K Points

12 days ago

Hi All -

Thanks for all the reports.  I have filed a ticket (#P153299189) for our tech team to investigate.  In the meantime, any further details you can provide, such as your device/browser information and any screen grabs to show the display, will be helpful for our team diagnose the issue.

Once there is an update I will also post that information here.

8 Messages

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82 Points

@Michelle​  Everything seemed to be on track again able to access all pages with no problems