5 Messages
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124 Points
Web and Mobile App data difference
Hi,
I sent a post about this issue but it seems like the problem still exists.
My total rating counts are different in web application and mobile application.
I attached the screenshots from my account (In mobile, the number is 10000. In web, it is 10003).
Edward
Employee
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729 Messages
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8K Points
8 months ago
Hi @ismolata,
Thanks for reporting this.
We've forward this issue to our tech team for further investigation and resolution.
We'll reply once we receive further information.
Thank you for your patience.
4
Col_Needham
Employee
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7.2K Messages
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177.7K Points
7 months ago
@ismolata Thanks for the additional information and sorry for the delay. A ticket is open with the appropriate team to address this (reference #V1189127292).
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0
Col_Needham
Employee
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7.2K Messages
•
177.7K Points
7 months ago
@ismolata This issue should be fixed now. Please let us know if there are any further problems.
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