6 Messages

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120 Points

Wednesday, July 29th, 2026

Solved

watchlist emails

I have been receiving watchlist emails for years but all of a sudden they have become spotty or intermittent. For example, I receive emails for "Cape Fear", but not for "Big Brother". I only found out "Silo" was back on the air accidentally. It is four episodes into the new season and I have never received an email. Can someone please help?

Sincerely,

Gord Gasperski

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Employee

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2K Messages

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20.1K Points

2 months ago

Hello @thegasman,

Could you please confirm whether this happens on the website or in the app? Thanks in advance!

6 Messages

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120 Points

This is on the site.

Employee

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2K Messages

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20.1K Points

Hello @thegasman​, 

Thank you for clarifying.​ I've forwarded this information to the appropriate team for further investigation. I'll reply once we receive further information.

Thank you for your patience.

 

Employee

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2K Messages

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20.1K Points

Hello @thegasman​,

Thank you for your patience! We can confirm that this issue is now resolved. I apologize for any inconvenience this may have caused.  

6 Messages

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120 Points

the problem is back. Sorry if this is a duplicate, but I'm not sure if I posted in the correct spot yesterday

Employee

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2K Messages

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20.1K Points

Hello @thegasman​, 

We're upgrading our notification system. During this time, some personalized Watchlist notifications may be unavailable for select users. I apologize for any inconvenience on this matter.

If you're affected, these Watchlist notifications will be unavailable for some time.

Thank you for your understanding as we improve your IMDb experience.

 

6 Messages

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120 Points

Any idea what some time may be?

Employee

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2K Messages

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20.1K Points

Hello @thegasman​,

I'm sorry, but we don't currently have a timeframe.  We appreciate your patience.

6 Messages

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120 Points

2 months ago

So, what was the problem. Today my email contained 6 items off my watchlist?

6 Messages

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120 Points

15 days ago

It's happening again. I had 3 things on my watchlist yesterday and didn't get an email.

Employee

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34 Messages

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452 Points

@thegasman - We had a temporary issue affecting Watchlist email delivery but you should begin receiving your Watchlist emails again. Thanks for your patience!