1 Message
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122 Points
Unable to recover account and no reponse from support
When originally signing up to IMDB, I used Facebook. I've always just automatically stayed logged in on my PC, but recently changed some privacy settings on Facebook and got logged out of IMDB. Since you have removed the option to login via Facebook, I can now not log in to IMDB. I looked at all the support options, but I no longer have access to the email address I signed up to Facebook with, so I had to use the contact form to ask for help recovering my IMDB account. I did this over a week ago, but have had no reply to my message. Any help would be appreciated. Thanks.



Accepted Solution
Jolene
Employee
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407 Messages
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4.1K Points
2 months ago
Hello labrie365,
Thank you for you message and I'm sorry for any inconvenience caused.
To help further, please contact our customer service once again and attach the new email address we can contact you to.You can contact us here and use the following filters: IMDbPro member, Membership/account, Account recovery. On your email, attach the following information:
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