justin_6415368's profile

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Thursday, July 6th, 2023 8:35 PM

Closed

Solved

The external links on the biography page aren't working.

When you go to the biography section of any person listed on the IMDB, at the bottom, there is a section where it states:

More from this person

If you click on the "External sites" links, they don't work.

Employee

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1 year ago

Hello justin_6415368,

Can you help me checking on this link for External Sites? so far I can access the page without any issue, if you can please take a look for me and let me know.

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@Fran​ 

The URL in the link Justin has copied says title instead of name:

https://www.imdb.com/title/nm2350275/externalsites/

Employee

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That's exactly what is creating the issue Peter_pbn, the link posted by justin_6415368 is not formatted correctly. Can you please try https://www.imdb.com/name/nm2350275/externalsites/ and confirm for us that it is working.

Also, I can confirm that the links under the "More from this person" section appear to be redirecting to the correct subpages.

Champion

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@Fran​ 

The incorrect link is copied from the website, where it should probably be corrected. It is not redirecting for me, it gives a 404 error.

Also on award subpages the link has the same error, for example:

https://www.imdb.com/name/nm0000814/awards/

https://www.imdb.com/name/nm0000814/bio/

(edited)

Employee

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I have not been able to reproduce the error for the incorrect link so far using the site and name page for this person. Are you able to help us posting a screen grab/shot from the wrongly formatted hyperlink that needs to be corrected.

1.7K Messages

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I also see the bad link on "More from this person" section, like on bio pages for example.

Champion

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These links have been redesigned within the last week (after this post), so perhaps there is some testing or other reason we are not seeing the same thing.

428 Messages

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I have the bad link too. Here is a screen grab from my iPad showing the link.

Employee

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1 year ago

Hi justin_6415368 & all-

Thank you for reporting this issue to us! I have filed a ticket (#V956121773) for the appropriate team to investigate and correct. As soon as I have an update, I will relay the information here.

Thanks again to all for reporting! 

Cheers!

Employee

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1 year ago

Hi justin_6415368 & all-

We can confirm that this issue is now resolved. I apologize for any inconvenience this may have caused.

Thanks again to all for reporting it!

Cheers! 

Employee

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1 year ago

Hi All -

This section has now been fixed and all urls should now be working without any issue.

Thanks again for reporting!

152 Messages

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@Michelle​ Thank you for letting me know.  However, a check of my update history shows that nothing has changed.  Does this fix take time to kick in?

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@justin_6415368​ 

The issue in this thread isn't related to your update history.