T

23 Messages

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420 Points

Tuesday, August 8th, 2023 10:02 PM

Closed

Solved

Site Access Issues

Is anyone else having trouble with the IMDB website today?
When accessing a show, the box for wishlist continues spinning, and when I access a TV series, clicks to the episode icon do not bring up the seasons or allow access to episodes. This has continued all day for me and on every TV series I have tested. I am also unable to access my lists from the show to add it to lists other than my watch list.

Champion

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5K Messages

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118.1K Points

1 year ago

Not here (Chrome 115, Windows 11).

This is on ANY tv series?

I just checked https://www.imdb.com/title/tt5057054/

and it's fine.

On the other hand, I use an ad blocker...

23 Messages

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420 Points

1 year ago

I just noticed I am also unable to view the Storyline section or keywords. Instead, 3 "working" dots indicate it is unable to load.
FYI, I should have noted, I restarted my PC when this first started, thinking I had just killed my memory, but that effected no change.

23 Messages

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420 Points

Thanks for all the help.
It has miraculously resolved itself. I'm no tech guy, so I offer no explanation. I am just glad it's back to normal.

Employee

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7.2K Messages

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177.9K Points

@TAB​ Good to hear, thanks.  

23 Messages

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420 Points

1 year ago

Now the rating tab is also non-functional on my PC, but I can rate on the mobile app.

Champion

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5K Messages

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118.1K Points

@TAB​ 

Have you tried the advice on this page:

Why is IMDb displaying differently on my browser?

IMDb is compatible with most common operating systems and modern web browsers, such as: Chrome Firefox Safari Opera Edge However, please note that Internet Explorer (IE) is no longer supported. Pages are designed to display the same on ... Read more.

23 Messages

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420 Points

I am using Edge, same as I always have. Still not working today. It appears the page does not load fully.

Employee

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729 Messages

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8K Points

Hello @TAB​,

We recommend taking a look at the information and steps given in the link that

@bderoes has shared with you (Why is IMDb displaying differently on my browser?).

If you confirmed that after checking this the issue persists, please provide us with more information on the device and issue you're experiencing so we can further investigate:

  • Browsers tested. 

  • Browser version number
  • Operating system
  • OS version number
  • Do you use a VPN or an ad-blocker?

(edited)

Employee

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7.2K Messages

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177.9K Points

@TAB In addition to Edward's questions, please can you also let us know in which country you are located and can you provide screengrabs of the home page along with an example title page and example name pages where you are seeing the issue?

(edited)

Employee

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7.2K Messages

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177.9K Points

@TAB If you have a VPN, please try disabling it, or better, if you have another network available (for example, using your phone as a WiFi hot-spot) try again using that and let us know?