1 Message
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70 Points
Request to Remove Amazon Login Link and Restore Standard IMDb Email Login
Hi IMDb Support Team,
I hope you are doing well.
I am experiencing an issue with my IMDb account. My page is currently logging in automatically through my Amazon account, which happened by mistake. I would like to remove the Amazon login connection and return to the normal IMDb login method using my email, as it was previously.
Please assist me in:
Removing the Amazon account link from my IMDb account.
Restoring the standard IMDb email/password login access.
This issue is preventing me from managing my IMDb profile properly, so your help would be greatly appreciated.
If you need any additional information to verify the account, please let me know and I will provide it.
Thank you for your assistance.
Best regards,Malik Tayyab
Jolene
Employee
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359 Messages
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3.6K Points
16 days ago
Hello maliktayyab,Thank you for your message.For a few years now, an Amazon account has been necessary to subscribe to the IMDbPro membership as IMDb uses the Amazon wallet to charge the fee.More recently, IMDb updated the login process so now Amazon credentials are used. This means you'll need to login with your Amazon email address and Amazon password.
This process can not be reveresed. New accounts are created with this process and older account will eventually migrate.If you have issues with the login process, you are welcome to contact our customer service here. You can use the filters: IMDbPro member, Membership/account, I can't sign up or log in to IMDbPro.
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