Removing favorite of closed theater

I favorited a theater, but it is now closed. The theater has been removed as an available theater, but my account still says it is an available theater. Is there a way to have that favorite removed from my account on the backend?

the theater is:

Cinebarre Thornton Town Center

100001 Grant St

Thornton, CO 80229

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J

Jolene

Employee

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407 Messages

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4.1K Points

1 month ago

Hello dwtootles,

Thank you for your message.

On your IMDb app, go to your profile and then More. You'll see a list that starts with "Recentily view", on that list, look for the Favorite theaters sections.

Once there, you'll see a little heart next to the theathers you've saved. Press the heart to remove them from favorites.

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D

dwtootles

2 Messages

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80 Points

The theater is closed so it is no longer listed. I do not have the option to remove the heart since the theater is no longer listed.

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1 month ago

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J

Jolene

Employee

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407 Messages

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4.1K Points

Hello @dwtootles,

Thank you for checking. In this case, please attach the following information so we can investigate further:

• Device model:

• Operating system name and version number:

• Browser name and version number (if using a browser):

• IMDb/IMDbPro app version number (if using app):

• URL of the page where the issue occurred:

• Screenshot/video of the error:

(edited)

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1 month ago

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dwtootles

Removing favorite of closed theater

Jolene

dwtootles

Jolene

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