Receiving Push notifications which are incorrect.

Receiving Push notifications which are incorrect. One stated “Michael” (new Michael Jackson movie) is now available on peacock (which is not true) another one received noting the show on my watch-list is now available on AppleTV, but when I selected it and it went into my IMDB account it wasn’t on my watch-list (I selected it b/c I didn’t think it was on my list so I went to check it. Another was for Titanic. It is on my watch-list but it is also marked as watched and I didn’t think shows on the watch-list sent notifications for movies/shows that have been marked as watched. If that wasn’t on the change specifications it would be, and add to the system. It’s just a short “IF” statement.

Responses

Oldest First

Selected Oldest First

Jon

Employee

•

2K Messages

•

20.1K Points

2 months ago

Hello @Lvspices,

Could you please confirm whether this happens on the website or in the app? Thanks in advance!

2

0

L

Lvspices

11 Messages

•

250 Points

When I select the push notification it takes me to the app.

Like

Reply

2 months ago

0

Jon

Employee

•

2K Messages

•

20.1K Points

Hello @Lvspices,

In this case, we recommend you to uninstall the App and then re-install it. Please be advised that for the security of our members, we no longer support some functionality for certain versions of the IMDb App on specific device operating systems (OS).

• For iOS, please ensure that your device is on iOS 17.0 or above

• For Android, please ensure that your device is on Android OS 11 or above

• For FireOS, please ensure that your devices is on FireOS 8.0 or above

Your IMDb mobile app should also be the following versions:

• For iOS, app version 14.16 or above

• For Android, app version 9.1.3 or above

• For FireOS, app version 9.1.3 or above

However, if you've confirmed that your device meets the criteria, please confirm and write us back with the following:

• Device model

• OS version number

• IMDb App version number

• Screenshots

Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.

For more information about how to access this information or for troubleshooting tips, please visit our Help article.

(edited)

Like

Reply

2 months ago

0

Lvspices

Receiving Push notifications which are incorrect.

Jon

Lvspices

Jon

Related Conversations

Helpful Widget