5 Messages
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124 Points
Question about an old account with a Deleted Email
Hi IMDB team,
I got a question about an old account my friend had on IMDb. It was created by logging in to an old Gmail account that was deleted or disabled by Google awhile back. They don't remember the email as it was years ago, but if they do and they wanted to use it, is their rating data with activity and watchlist still preserved on your website or is his ratings, watchlist and all activity deleted by default with the Google account deletion and therefore his ratings are also deleted from the movies and shows he rated and added to his watchlist?
Jolene
Employee
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43 Messages
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480 Points
2 months ago
Hello @Lanb,
In order to help further, I recommend your friend to contact our customer service. Please remind them to include the IMDb e-mail address or userID that was used to create the account in their message.
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