S

6 Messages

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146 Points

Saturday, July 20th, 2024 11:06 AM

Closed

Solved

Problems with Apple id face recognition sign in on imdb.com and copying lists

I have been using the IMDb ipad app for a couple of years. Some time back, and for reasons I no longer remember, I chose to register my app account with Apple ID, using face recognition for log ins since then.

I've had no problems with the app, but in order to sign in to imdb.com, I had to register a new account - with the same user name and email.

I was really surprised this even worked out!!!

I would prefer to have a "global" user account, working with any app or web page. I have already used a lot of time creating several lists on the app and would like these to be as universally available as this user account.


Is there a way to import all the app lists to this account - or alternatively to make Apple id/face id work everywhere in the IMDb universe?

6 Messages

 • 

146 Points

2 months ago

I forgot: I originally registered my IMDb account with a password in June 2023, but - as I wrote chose for some reason or another later to change that to Apple id/face id.

having forgotten my password MAY have been the reason.

6 Messages

 • 

146 Points

2 months ago

Sorry for repeatedly "answering" to my own post. My short term memory is not what it used to be.

I posted to this forum before changing my sign-in to Apple face id.

IMDb recognise the post(s) as mine, but I do not have access to them.

What can be done - if anything?

Employee

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1.1K Messages

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11.2K Points

Hello @Stein​,

In order to help you with your request, I recommend you to contact our customer service. Please remember to include the IMDb account e-mail address you want to recover in your message.

You can use the default filter in the link shared above to contact our customer service team.