R

9 Messages

 • 

182 Points

Monday, May 15th, 2023 4:25 PM

Closed

Solved

Popularity Rank not updated

The Most Popular lists look like they've been updated for this week, as the order of the items has changed, but the listed rankings for each title are still showing last week's rankings. Seems like something is out of sync.

Employee

 • 

16.7K Messages

 • 

304.9K Points

11 months ago

Hi @rmaloney -

Thank you for reporting this issue. Our team is working to investigate and resolve this as quickly as possible (Ticket #V906090122). Once I have an update on the status I will post the information here.

Thanks again!

Employee

 • 

16.7K Messages

 • 

304.9K Points

11 months ago

Hi @rmaloney -

I'm following up to confirm that the root cause was identified and the issue has been resolved.  Thanks again for reporting!