G

2 Messages

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80 Points

Saturday, September 28th, 2024 7:45 PM

Closed

Solved

OTP PROBLEM

OTP - Cannot access to old email address

I have problem with OTP and access to my old email adress.

I can login, but system is asking to reset the password. My old email box is gone, how to set up new email adress on existing account?, I would like to keep this account.

I'm logged on IMDB app, can rate movies, nothing more.

ID gerrard8din 

2 Messages

 • 

80 Points

3 months ago

I can not login to my imdb account cause my old email does not exist and it is impossible to find the otp you send 

I don t want to lose my rated movies and my username is correct

Employee

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2.6K Messages

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26.6K Points

Hello gerrard8din, 

You can take a look at our Help Articles with help for this kind of cases! 

Cheers!