1 Message
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70 Points
NOT ABLE TO ACCES MY IMDB ACCOUNT
Hi,
2 years before I have created my profile in IMDB and added my works there. Now I want to update my profile with my latest works.
But now when I try to log in to IMDB, since I dont remember the password, I selected "Forgot your password?" option and mentioned my email id to reset password, but I am getting an error message saying "We're sorry. We weren't able to identify you given the information provided."
Tried with my another email id and phone number, but same error. There is no chance of me creating an account with either one of my two email ids or the phone number.
I don't know how to access my account now.
Is there any way i can access my account ?
Jon
Employee
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1.2K Messages
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12K Points
7 months ago
Hello @Devimal,
In order to help you with your request, I recommend you to contact our customer service. Please remember to include the following information in your message:
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