Newsletter Email Hyperlinks

I receive the email newsletters and the hyperlinks don't work.

I have set never block mailing list and sender but to no avail.

I am using Outlook classic Microsoft® Outlook® for Microsoft 365 MSO (Version 2605 Build 16.0.20026.20182) 64-bit

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Jon

Employee

•

1.9K Messages

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19.4K Points

22 days ago

Hello @blueeagle,

Could you provide us with some additional details so we can look into why this matter? Please could you share with us as many of the following details:

Your device model (e.g. Mac/Windows)
Your device OS (e.g. 26 Tahoe/ Windows 11)
Your browser and version (e.g. Safari 26, Chrome 145.0.7632.26 / .27)
Is the issue also happening with other browser/devices?
Screenshots

Thanks!

3

0

B

Device Name
Processor AMD FX(tm)-6300 Six-Core Processor 3.50 GHz
Installed RAM 14.0 GB
Storage 1.82 TB HDD ST2000VN000-1HJ164
Graphics Card NVIDIA GeForce GT 730 (985 MB)
Device ID
Product ID 00326-10000-00000-AA872
System Type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Home
Version 22H2
Installed on ‎30/‎01/‎2024
OS Build 19045.7417

Version 149.0.4022.80 (Official build) (64-bit)

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19 days ago

0

Martymccflyy

Employee

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134 Messages

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1.4K Points

Hello @blueeagle,

To continue the investigation, please confirm if you are able to check your email from a different device to see if the links works on other devices.

Additionally, please provide a screenshot of one of the emails with the hyperlinks not working.

Thanks in advance.

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19 days ago

0

B

blueeagle

3 Messages

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90 Points

Hi, Sorry for delay, it looks like its just the pc with the details I gave earlier that doesn't open the links. I can do it on my iPad to see various items. Thank you very much for the help though.

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12 days ago

0

blueeagle

Newsletter Email Hyperlinks

Jon

blueeagle

Martymccflyy

blueeagle

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