11 Messages
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170 Points
Navigating photos on IMDb
Since yesterday, when using the photo feature on any movie. navigating or using the arrows to go from one picture to the next iis totally stuck. The Photo informationbox underneath as well, does not want to close. I have a sneaking suspicion i somehow got waylaid by using a mobile version of IMDB on my apple computer...? Frankly i have no clue...... Does anybody know how i got into this mess with IMDB and possibly undo it ? Thank you !! Anthony
PalmerEldritch666
11 Messages
•
170 Points
8 months ago
Since yesterday, when using the photo feature on any movie. navigating or using the arrows to go from one picture to the next is totally stuck. The Photo information-box underneath as well, does not want to close. I have a sneaking suspicion i somehow got waylaid by using a mobile version of IMDB on my apple computer...? Frankly i have no clue...... Does anybody know how i got into this mess with IMDB and how to possibly undo it ? Thank you !! Anthony Note: This comment was created from a merged conversation originally titled navigation on photo-movie stuck...?
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Jon
Employee
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1.3K Messages
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13K Points
8 months ago
Hello @PalmerEldritch666, In order to help you, we need more information from you: In which titles did you see this situation? Could you provide us with the URL of those titles?Have you tried clearing cookies and cache or using a different web browser to see if you experience the same situation?In order for our technicians to have a better picture of the situation, please tell us the steps you took to face this situation. If you could provide screenshots or a short video recorded it would be of great help to us.Thanks in advance!
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Col_Needham
Employee
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7.5K Messages
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182.5K Points
8 months ago
@PalmerEldritch666 Please let us know which versions of Safari and Firefox you tried. Also please try and access IMDb in a private browsing tab in both browsers and confirm the problem is still present.
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PalmerEldritch666
11 Messages
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170 Points
7 months ago
Hope there is still some advice/ help coming for my question. as problems persist... kind regards, Anthony
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Jolene
Employee
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193 Messages
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2K Points
6 months ago
Hello @PalmerEldritch666,Thank you for your patience! We are still working on your case. Could you check if this issue persist? Looking forward to your answer.
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