B

1 Message

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70 Points

Saturday, November 9th, 2024 5:15 PM

Solved

Migrate data from accounts

Hello,

I have an account associated with an email that has been terminated and I forgot the password so I cannot login anymore.

Is it possible to migrate all daya from this account into a new account?

Employee

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1.2K Messages

 • 

12.1K Points

12 days ago

Hello @berlin060,

In order to help you with your request, I recommend you to contact our customer service. Please remember to include the following information in your message:

  • The IMDb account e-mail address you want to recover
  • The new e-mail address you wish to use to replace the e-mail address of the IMDb account you want to recover
  • Please make sure the new e-mail address is not already registered with IMDb. If it is, you will need to delete that account to free up that email address so that it can be used to recover your IMDb account

 You can use the default filter shared above to contact our customer service team.