U

1 Message

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70 Points

Thursday, September 28th, 2023 7:21 PM

Closed

Solved

login issues

so i registered on imdb quite some time, and have my films registered through it.

But now I have lost access to the email address with which I registered.

I am able to put in the password and that is accepted, after the captcha check.

But there's a two factor authentication that is apparently on by default.

So it is sending email to that old email address for verification which I can't access.

Employee

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1.1K Messages

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11.3K Points

1 year ago

Hello @ujjwal,

Our customer service team has reached out to you directly for assistance with your account.