C

2 Messages

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130 Points

Tuesday, April 2nd, 2024 6:04 PM

Closed

Solved

Logging in from desktop

I'd like to know if there's a way for me to login to my account from my desktop, having no access to the linked email account but having full  access from my Android mobile phone app

Accepted Solution

Employee

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1.2K Messages

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12.2K Points

8 months ago

Hello @cubadger,

If you no longer have access to your IMDb, in order to help you with your request, I recommend you to contact our customer service. Please remember to include the following information in your message:

    • The IMDb account e-mail address you want to recover
    • The new e-mail address you wish to use to replace the e-mail address of the IMDb account you want to recover
    • Please make sure the new e-mail address is not already registered with IMDb. If it is, you will need to delete that account to free up that email address so that it can be used to recover your IMDb account

 

2 Messages

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130 Points

Thank you @Jon, that was really helpful and detailed.​