92 Messages
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1.2K Points
Locked Out of IMDb Account Because of MyWay Email
I registered my IMDb account in 2009: https://www.imdb.com/user/ur22410338/ I have not had access to the internet for the last few years. When I tried to log in to my account, I was told that a security code was sent to the email address linked to the account, and that I needed to enter it. Here's the problem: I used a MyWay email address to register the account. MyWay email has been down since 2015. I cannot access the email address linked to this account. I remember my password. I just need to get into my old account without having to use the email that no longer exists.
Jon
Employee
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1.3K Messages
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12.9K Points
11 months ago
Hello @Madotsuki_the_Dreamer2, In order to help you with your request, I recommend you to contact our customer service. Please remember to include the following information in your message: The IMDb account e-mail address you want to recoverThe new e-mail address you wish to use to replace the e-mail address of the IMDb account you want to recoverPlease make sure the new e-mail address is not already registered with IMDb. If it is, you will need to delete that account to free up that email address so that it can be used to recover your IMDb account
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