List_o_mania's profile

44 Messages

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1K Points

Monday, October 16th, 2023 7:33 AM

Closed

Solved

List Numbering Bug Keeps Getting Worse

I know it must be annoying to hear this same complaint over and over, but it's getting a bit ridiculous. I can't even make additions to a list without the numbering getting completely screwed up. This isn't just because the list is too big either; I tried getting around it by splitting the list into four different ones, and each of them still had the numbering error when I made one new addition.

I understand that this sort of thing is very complicated, but what I don't understand is how this bug keeps getting worse and worse. It used to be this sort of thing happened only once every few months, but recently it's been a daily occurrence, and today it was simply unavoidable. That doesn't make sense to me, and it doesn't help that the only workaround I've been offered was to try it on the Apple apps. Putting aside the fact that managing a large list on a mobile device sounds like a truly miserable experience, I don't own any Apple devices, so that advice does nothing for me.

At this point I don't know what the solution would be, and it seems like no one else does either. Constantly asking you guys to fix the list is a waste of everyone's time, yours and mine, but I guess that's the only option we have. 

As such, I'd appreciate if you could fix this list for me; error starts at 7000.

https://www.imdb.com/list/ls523076936/

Employee

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7.2K Messages

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177.9K Points

11 months ago

@noah_goucher As we wrote in an earlier reply …

Unfortunately this is a long-standing bug in the lists system which especially affects large lists.  The lists system is now over 13 years old and is some of the oldest remaining software on IMDb. We are actively working upon its replacement as part of the on-going design and technology migration, which will address the issues. 

Sorry for the inconvenience in the meantime.

One of the CS team will be along later and can address the issue with the current list.

Employee

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1.6K Messages

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16.5K Points

11 months ago

Hi @noah_goucher,

As @Col_Needham previously said, we apologize for the ongoing inconvenience whilst we work on our list system replacement.

In the meantime, I have filed a ticket (ref. #D100865224) for our relevant team to fix this reported list issue.

Cheers!

44 Messages

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1K Points

It looked like the issue got resolved so I tried editing the list and, long story short, it wasn't as resolved as I thought.

So now the error starts at 152.

Employee

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1.6K Messages

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16.5K Points

Hi @noah_goucher,

Thank you for your report.

We have reopened the ticket, I will provide an update on a fix for your list when possible.

Cheers!