M

6 Messages

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120 Points

Friday, April 26th, 2024 10:35 AM

Closed

Solved

list cannot be seen by the public

I created a list and set it to public but when the link is shared and opened by other users it doesn't work with the description The creator of this list has not enabled public viewing

Employee

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1.6K Messages

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16.5K Points

5 months ago

Hi @mrkombas10,

Please can you provide us with a link to the list so we can look into this for you?

Thanks!

Employee

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1.1K Messages

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11.3K Points

Hello @mrkombas10,

Please note that adding links to sites external to IMDb in the listings is not allowed. Our system automatically blocks listings with links or hyperlinks to sites external to IMDb.

 

For more information on why a listing may be restricted or blocked, visit our help page.

​ 

6 Messages

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120 Points

@Jon​ I've tried creating a list without an outbound link but it still can't be seen publicly whether my account is blocked

Employee

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1.1K Messages

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11.3K Points

Hello @mrkombas10​,

In order for the lists in your account can be public again, you'll need to remove the external links to IMDb that you added in all your lists. Because for one list to have those links, the others may be affected since the restriction is done per account.

Once you have updated your lists, you can let us know and we will help you to remove the restriction if they meet IMDb's list content restrictions.

6 Messages

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120 Points

@Jon​ I've deleted everything and recreated it without outbound links please review

Employee

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1.1K Messages

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11.3K Points

Hello @mrkombas10​, 

I've fixed your list situation and they are public. Please check them and let us know if you experience the same issue. 

6 Messages

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120 Points

@Jon​ what if I add a description with the domain imdb.com will it still be blocked

Employee

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1.1K Messages

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11.3K Points

Hello @mrkombas10,

You can add links that have already been added or are already part of IMDb, e.g. name page links, video trailer links, title links. Only links that are external to IMDb (not part of IMDb) will cause the list/account to be blocked.​ You can use the imdb.com.

6 Messages

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120 Points

@Jon​ i added another imdb user profile link but it is still blocked

Employee

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1.1K Messages

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11.3K Points

Hello @mrkombas10​, 

Can you please let us know what list is not accessible? 

Thank you!