I cant access my account

I haven't been able to log in into my account for a while. I have the email however I don't remember my password and don't have access to the email im loged in here on IMDB. What can I do to change my password or my email in order to access my account.

Responses

Jon

Employee

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1.1K Messages

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11.2K Points

3 months ago

Hello @anamariadeelorza,

In order to help you with your request, I recommend you to contact our customer service. Please remember to include the following information in your message:

The IMDb account e-mail address you want to recover
The new e-mail address you wish to use to replace the e-mail address of the IMDb account you want to recover
Please make sure the new e-mail address is not already registered with IMDb. If it is, you will need to delete that account to free up that email address so that it can be used to recover your IMDb account

Use the default filter in the link I shared above to contact our customer service.

(edited)

0

anamariadeelorza

I cant access my account

Jon

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