dan_dassow's profile
Champion

Champion

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Sun, Sep 6, 2020 4:19 PM

3

FAQ: How to Change Your Username on Sprinklr

Thanks goes to @BonaFideBOSS for this FAQ:

https://community-imdb.sprinklr.com/conversations/imdb-poll/poll-suggestion-classic-whimsical-scores/5f4a7cb08815453dba0f360b?commentId=5f4a7cbb8815453dba113835&replyId=5f50134072a09d7522df9a10

 

This is how you change your username:

1. Click on your profile photo on the top right corner.
2. Click on View Profile.
3. Click on Edit (yellow box).
4. Change your username and save.

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Accepted Solution

Champion

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1 y ago

I would have put this under I Need to Know, Praise.

Good stuff.

Champion

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@bderoes ,

 

I agree. I moved the thread to I Need to Know. I kept it as Idea to remain consistent with the other FAQs.

22 Messages

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490 Points

2 m ago

Doesn't work. I keep getting "Failed. Please try again." 

Employee

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@KramdenAnitVirus Can you provide further details on what you are attempting to update when receiving the error?  

22 Messages

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490 Points

I'm trying to change from AnitVirus to AntiVirus. 

Employee

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@KramdenAnitVirus apologies for the vague error message but you're receiving the error message due to the desired Username "kramdenantivirus" already in use. 

22 Messages

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490 Points

Well, of course it is. It was mine. I don't know why it was changed but I thought I was changing it back.