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Friday, October 3rd, 2025

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Expired email and unable to login

The email for my account is an old email I do not have access to anymore and the reset password will only send to that email. How can I update it so I can login?

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1.9K Messages

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19.3K Points

9 months ago

Hello Bkat85, In order to help you with your request, I recommend you to contact our customer service team: https://help.imdb.com/contact?deepLink=recovery&disableLoginPopup=true Please remember to include the following information in your message: • The IMDb account e-mail address you want to recover • The new e-mail address you wish to use to replace the e-mail address of the IMDb account you want to recover • Please make sure the new e-mail address is not already registered with IMDb. If it is, you will need to delete that account to free up that email address so that it can be used to recover your IMDb account You can use the default filter shared above to contact our customer Service.