karl_gustav_andersson's profile

21 Messages

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390 Points

Monday, November 13th, 2023 10:09 AM

Closed

Solved

Corrupt list

One of my private lists named "MyMovies:OK" includes the 3326 I have watched.

In display mode it looks ok but when I open the list in Edit mode I can see that the numbering has been corrupt.

Between number 2296 and number 3008 there are several with same number and some numbers is missing and from number 3009 to the end the number is one number short meaning that the last number is number 3325 even that the list contains of 3326 films. The same happens if I export the list to other media.

I realized this on Friday last week and have after that not done any changes in the list.

Could you please help, I would like to avoid creating a new list with all those films even if I have them all in an spreadsheet as well.

Employee

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891 Messages

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9.6K Points

1 year ago

Hi there, 

 

I have escalated your case to our tech team.

 

We will let you know when we receive an update on this.

 

 

21 Messages

 • 

390 Points

Have you any clue how long time it could be fixed?

I had a similar problem about 8 years ago and then it took less than 24 hours to fix but you have maybe more problems to solve now.

Employee

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891 Messages

 • 

9.6K Points

@karl_gustav_andersson​ 

Thank you so much for your time and patience.

I have asked our technical team and they have confirmed that your list has been fixed.

Can you confirm it?

21 Messages

 • 

390 Points

Hello,

I have now checked all items in the list and can herby confirm that everything looks ok.

Thanks for helping me with this issue!