inticastro's profile

4 Messages

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154 Points

Monday, August 1st, 2022 9:39 PM

In Progress

Check-ins stopped working

I use IMDb's check-in feature to keep track of my watched movies/shows which means I reached 10.000 check-ins last week and since then I found myself unable to add any more check-ins.

When I try to check-in to a movie or TV episode I get a message stating "Sign in to create or view a list." when I am most certainly already signed in.



I tried singning out and back in several times. I tried using the Android app and a different laptop altogether to check if there was a problem with something related to cache or browser files but nothing helped.


Has anyone ran into this issue? Is there a 10.000 check-in limit I am not aware of?

Champion

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5K Messages

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118.1K Points

2 years ago

I just tried adding a title to Checkins, and had no trouble.

Can you _view_ your Checkins list?

Custom lists have a 10,000 title limit, I believe, so it's very likely that Checkins does too.

The error message certainly should be better if that's the cause.

Fortunately, Ratings does not have the 10k constraint.

(BTW, I'm not an employee.)

4 Messages

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154 Points

@bderoes​ Thanks for your reply!

Given your answer, I would assume that there's a 10k limit to check-ins aswell. I'm baffled as to why I get a sign in error instead of a message informing me of the limit.

I just tested and if I remove a check-in so I'm back to 9,999, it lets me add a new check-in with no issues.

If I knew that from the start I would've not checked-in to individual TV episodes and chosen to check-in to shows as a whole. 

Anyways, not much to do now… I guess I'll see if I can continue to keep track of my watched movies and TV shows somewhere else.

Champion

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5K Messages

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118.1K Points

@inticastro​ 

Why not create a custom list on IMDb?

It's just as easy to add to a custom list as to the Checkins list.

From the Help site:

Lists FAQ

Updated 17-December-2021 This page provides answers to the most common questions we often hear about regarding lists on IMDb - if your question isn't answered here, head on over to our community platform Sprinklr where another user sho ... Read more.

Employee

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7.2K Messages

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177.9K Points

@inticastro​  Thanks for the bug report.  It is indeed the 10,000 limit, however, we have opened a ticket with the appropriate team to see if an exception can be made for check-ins just as we do for ratings. 

Congratulations on being the first person to reach the limit since we launched check-ins in August 2011.  I only check-in to full-length movies myself so I am "only" at 7.2K check-ins.  We thought we had a few more years before hitting the limit :-)

4 Messages

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154 Points

@bderoes​ I actually already have a "Watched" custom list that I used before the Check-in functionality was introduced so yeah, that's an option.

The thing is I am a little bit of a neat freak and having things split up in multiple lists just because is a bit of a no-no. But my quirks aside, thanks for taking the time to make a suggestion!

4 Messages

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154 Points

@Col_Needham​ And there I was… googling about this before posting here with virtually no hits at all and thinking it was impossible that I was the first in the entire world to run into this. 😅

If the limit can be removed, that'd be awesome and I'd be most grateful! Thanks for your help.

Employee

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7.2K Messages

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177.9K Points

@inticastro​ A belated update on this ... we opened a ticket at the time last year (reference #P69039779) with the appropriate team.  Work is still on-going in relation to the migration of the IMDb lists to the new technology (including check-ins) and the team will then have the opportunity to look at raising the limit.