M

1 Message

 • 

70 Points

Monday, March 11th, 2024 7:51 PM

Closed

Solved

Can't Access my Account - Says None of the Emails I use are Associated with my Account

I'm unable to log into my account, it says that none of the emails I use are associated with my account which is impossible because I remember creating the account with an email I use all the time. It doesn't let me log in with my phone number either which also makes no sense because it's the only number I use. I need to regain access to my account but I can't! 

Employee

 • 

726 Messages

 • 

8K Points

2 months ago

Hello @michelleamsing,

Our customer service team has reached out directly for further assistance.

Please let us know of we can offer any further help.