C

1 Message

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70 Points

Saturday, July 29th, 2023 4:20 PM

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Can't access account due to defunct email

Hello!

I have a very old IMDb user page that I can no longer access, because the old hotmail adress associated with it has expired. While trying to sign in, it wants me to change my password by ways of email, but the adress no longer exists. This means I'm locked out of the account in a Match 22 type scenario.

Apart from asking for the account to be deleted, which I don't want, does anyone know if I have any options?

/ Fredrik

Employee

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890 Messages

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9.6K Points

1 year ago

Hi there,

 

Don't worry about it. You can contact us here and our Customer Service will help you out.