Cannot connect to old account

Hello @LarsK,

In order to help you with your request, I recommend you to contact our customer service. Please remember to include the following information in your message:

• The IMDb account e-mail address you want to recover
• The new e-mail address you wish to use to replace the e-mail address of the IMDb account you want to recover
• Please make sure the new e-mail address is not already registered with IMDb. If it is, you will need to delete that account to free up that email address so that it can be used to recover your IMDb account 

You can use the default filter shared above to contact our customer service team.