1 Message
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70 Points
Cannot confirm my email adress, therefore cannot write review
Every time I try to write a review it prompts me to confirm my email adress. But every time I click the confirmation link it just takes me back to the Android app and nothing happens, or if I open it in the browser it prompts me to login after which it just offers up to send the email again, keeping me stuck in a loop. Not sure what to do
Jolene
Employee
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120 Messages
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1.3K Points
1 month ago
Hello @Kmarci0620,
I've troubleshooted your account, please try again to login. If you are still experiencing the same issue, please try the following:
1- If you have access to the email register to your IMDb account on a different device (like your laptop or tablet) you can try to open the verification message there and select the approve option.
2- If you don't have access to your email in any other device, you can copy the link that is at the end of the verification message, and paste it on your cell phone browser. That should give you the option to approve and login successfully.
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