App says no account linked to email, cannot login

I've been using IMDb for 18 years with the same account. These past few weeks the app on Android started having issues (cannot add to Watchlist). So I reinstalled the app on my phone and now I cannot login. I tried the only option available to me, trying to login with my Amazon account but it returns as an error page cannot find website.

It works fine on PC.

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J

Jolene

Employee

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407 Messages

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4.1K Points

3 months ago

Hello @s_bastien_h_on,

Thank you for your message.

I've reviewed your account and I see your lists and ratings are there.

To login, let's try these steps:

- Go to the IMDb login page (located in the top right corner of the screen)

- Under the Sign In dropdown, select Sign in with Amazon

- Enter your Amazon email and Amazon password

- Select Sign in

(edited)

3

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s_bastien_h_on

8 Messages

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186 Points

Thank you for the rreply.

As I already explained I tried this. First, I can only enter my email adress for the Amazon sign-in, not my password. Then I get an error message saying We're sorry, the webpage you're looking for is not working on our site.

3 months ago

0

s_bastien_h_on

8 Messages

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186 Points

@Jolene I was just successful in login in the app without entering my email or password. I just clicked on the option to go on the app top to right corner, and it offered me to continue as "my name". 🤷

3 months ago

0

J

Jolene

Employee

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407 Messages

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4.1K Points

Hello @s_bastien_h_on,

Thank you for letting us know. I'm glad you have access now.

If you have any further issues, let us know.

2 months ago

0

s_bastien_h_on

App says no account linked to email, cannot login

Jolene

s_bastien_h_on

s_bastien_h_on

Jolene

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