C

3 Messages

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94 Points

Friday, November 22nd, 2024 3:51 PM

Closed

Solved

Always using vpn, always getting an email

Saying "is this you signing in?"

Yes, it is me signing in. Every time. But, I always use vpn, so I get (at least) one email a day, every day, from IMDB asking me this same question. 

Is there no way of stopping this?

Employee

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1.2K Messages

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12.4K Points

1 month ago

Hello @Cengiliz,

I've forwarded your inquiry to the appropriate team for further investigation. I'll reply once we receive further information.

Thank you for your patience.

 

Employee

 • 

1.2K Messages

 • 

12.4K Points

1 month ago

Hello @Cengiliz,

Unfortunately, the prompt you are seeing is an expected behavior, if you are logging in while on VPN, and currently there is no option to prevent it from displaying (other than logging in without vpn).

We appreciate your understanding!

3 Messages

 • 

94 Points

Thank you very much for taking the time to reply.