W

1 Message

 • 

70 Points

Thursday, September 26th, 2024 4:32 AM

Solved

News not refreshing

None of the news feeds are refreshing. I even re-downloaded the app. It showed the latest news feeds then, but that was 2 days ago. No new updates are being pushed (TV News, Celebrity News, etc). 

Employee

 • 

1.2K Messages

 • 

11.8K Points

1 month ago

Hello @whintx76,

If you are still having the same issues, please provide us with the following information: 

  • Device model
  • OS version number
  • IMDb App version number
  • Screenshots

Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.

 

For more information about how to access this information or for troubleshooting tips, please visit our Help Site article.

 

1 Message

 • 

60 Points

I am having the same issue, it hasn’t updated for 11 days, here’s my info:

  • Device model: iPhone 13 Pro 
  • OS version number: iOS 17.6.1 (21G93)
  • IMDb App version number: 14.16.1
  • Screenshots: Attached

Employee

 • 

1.2K Messages

 • 

11.8K Points

Hello @coffeepostal,

Thank you for reporting this issue! Have you uninstalled and re-installed the IMDb App?​ 

1 Message

 • 

60 Points

18 days ago

I am also have the same issue. I have uninstalled the app and reinstalled several times. When I reinstall, the news feed updates but then it will stay with that news feed. I have to keep reinstalling to see the updated news. I decided to delete the app all together and just look at the web version. 

1 Message

 • 

60 Points

17 days ago

My app isn’t updating either, I have to install and reinstall the app to update the news, I do it multiple times a day, is there a way to fix this?

Employee

 • 

111 Messages

 • 

1.2K Points

17 days ago

Hi @whintx76, @Jayhill10, @Jiggles,

I have reported this issue to the relevant team and they will be looking into this for you.

Ticket reference: D167557790

We will circle back once we get an update.

1 Message

 • 

60 Points

17 days ago

Hi…not sure if you need to know, but I’ve also had this issue for several weeks. Re-installed multiple times and on my new iPhone. Currently stuck on 6 days ago. Thanks 

Employee

 • 

111 Messages

 • 

1.2K Points

Hi all,

Our team has a fix for this and it will be releasing next week with version 15.0

Thanks much for your patience and support.

2 Messages

 • 

70 Points

14 days ago

News widgets aren’t refreshing. Same two news articles for weeks. I have to delete the app for the widget to update the articles. Please fix

Note: This comment was created from a merged conversation originally titled Widgets aren’t refreshing.

Employee

 • 

65 Messages

 • 

700 Points

Hello @DomGatta​,

Thank you for reporting this! This issue should be fixed on the next update to be released next week. Please delete the app and reinstall it and if you have the same issue, please provide us with the following information:

  • Device model
  • OS version number
  • IMDb App version number
  • Screenshots



2 Messages

 • 

70 Points

12 days ago

The widget has had the same 2 headlines for weeks. I deleted the widget and restarted, then it refreshed but now stuck on the next 2 headlines again.

Note: This comment was created from a merged conversation originally titled iPhone Widget does not refresh

2 Messages

 • 

70 Points

10 days ago

I believe it stopped updating with iOS 18, but I first

My details.

iPhone 16 Pro Max

iOS 18.0.1

IMDB app v14.16.1

It's the same issue whether I'm logged in to my account or not.

If I delete the app and reinstall, I get updated news, but it still doesn't allow me to see new stories.

Note: This comment was created from a merged conversation originally titled New is not updating on iOS 18