4 Messages
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100 Points
Lists not loading on app
Whenever I try and open my lists on the app I get the attached error. This had been happening for a couple of days now.
4 Messages
•
100 Points
Whenever I try and open my lists on the app I get the attached error. This had been happening for a couple of days now.
Jon
Employee
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1.2K Messages
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12.1K Points
2 months ago
Hello @mr_m704,
In this case I recommend you to uninstall and re-install the App.
If you are still having the same issues, please provide us with the following information:
Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.
For more information about how to access this information or for troubleshooting tips, please visit our Help Site article.
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presto211
2 Messages
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74 Points
2 months ago
Sorry to jump in on this, but I'm having the same issue and there are several folks reporting it over on Reddit as well. Here's my info that you requested from the OP (apologies again for jumping in, but I'd really like to see this resolved!):
Thank for any help!
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PFTKev
1 Message
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60 Points
2 months ago
Adding myself to this issue as I'm seeing the same problem. Cannot access any of my custom lists. Can access my watchlist, but none of the lists.
0
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mr_m704
4 Messages
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100 Points
2 months ago
Just to update the link to my lists is https://m.imdb.com/user/ur1008125/lists/
0
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mr_m704
4 Messages
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100 Points
2 months ago
The latest version of the app seems to have fixed the issue now
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Michelle
Employee
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17.5K Messages
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313.7K Points
2 months ago
Hi @mr_m704 & All -
I'm confirming that our team has now fixed the issue and as long as your device is updated with our latest app version (14.16.1) you should no longer experience the problem.
Cheers!
1
fluffymorson
4 Messages
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130 Points
2 months ago
Hi … since last week I can no longer save any film titles to any of my lists. I get a JSON error. I can still rate titles and search IMDB as usual. I am able to create a new list but I still can’t save any titles to it. Can anyone help at all? Thank you
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