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70 Points

Friday, August 30th, 2024 6:01 PM

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Can’t unlock watchlist

Hey,

I’ve tried to make some of my lists public since I want to share them with friends. But it won't work, even though I've updated the app and everything. It just says: Network error - we couldn't connect to IMDB right now. Input or response is missing expected item. 

What can I do?

Employee

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1.2K Messages

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12.1K Points

3 months ago

Hello @Fridaromare,

I see that you did not verify your IMDb account when you created your account. I have verified the account on your behalf and should not have more difilculties with your lists. Can you please try again? If you are still having issues, please provide us with the following information:  

  • Device model
  • OS version number
  • IMDb App version number
  • Screenshots
  • What steps did you take to find the problem?

 

Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.

 

For more information about how to access this information or for troubleshooting tips, please visit our Help Site article.