1 Message

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70 Points

Saturday, April 18th, 2026

Solved

Account Sync & Recovery

Hi! I have a difficult problem with my account… I created my original account (username: didjaaay) on my Samsung phone using a 3rd-party service (Google) and I also bound it with a password so I can easily login using the IMDb account option. The IMDb app on my Samsung phone is only on version 9.2.9.02. Now, I wanted to login to this account and sync it with my iPad, but when I tried to, it created a new account (username: DJV-04). The IMDb app on my iPad is on version 16.0. Please help me login my og account on my iPad. I hope it’s possible.

Thanks so much!

p.s. i don’t know what to select on topic cause it concerns both Android & iPad

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Employee

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1.8K Messages

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18.2K Points

24 minutes ago

Hello @didjaaay,

In order to help you with your request, I recommend you to contact our customer service. Please remember to include the e-mail address or user ID of the IMDb account you want to recover.